Refund Policy

We hope you love what you ordered, but if something isn't right, let us know. If you receive an item you're dissatisfied with, you may return it within 20 days of receipt to our store for a refund to your original tender within our current return policy guideline. Bring the item(s) with a copy of your shipping confirmation email to the store. 

Shipping charges are non-refundable. 
Please report items that are damaged, defective or missing within 3 days of delivery by e-mail or phone call.

-25% Restocking charge on returned items. Return items must be accompanied with the original package and sellable condition. No return items after 20 days. No return on container order, open box items, or special ordered products. All accessories are FINAL SALE.

Get in touch

Address:283 Northfield Dr E #11A, Waterloo, ON N2J 4G8

Hours: Monday to Friday 9am to 6pm

Saturday 10am to 3 pm

Sunday Closed

Phone:(519) 279-8456